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In the packaging you will find the instructions of the NetcamViewer Monitor.

On each page in the NetcamViewer Monitor menu you'll find a question mark on the right corner of your screen. When selected you'll find the extensive configuration guide for that page.

You can operate NetcamViewer Monitor via a web browser on any device with a network connection on the same network as to which NetcamViewer Monitor is connected. To do this, enter the host name or IP address of NetcamViewer Monitor in the address bar of your browser.

You can find the IP address and host the name of your NetcamViewer Monitor at the bottom left of the screen after switching the unit on.

If you do not have access to the screen, you can find NetcamViewer Monitor by doing an IP scan of your entire network. For Windows, we recommend the program 'Advanced IP Scanner'.

If the NetcamViewer Monitor can be accessed it will be shown as Raspberry Pi.

No, we do not offer the NetcamViewer Monitor as software only. This is because all hardware and software is designed to work without interupts and give an optimal user experience.

1. From the menu on the left select the options ''settings''.
2. Now select the option ''Language'', you can now choose from 3 languages: English, Dutch or German.
3. Once you have changed the language you can refresh the page so that the language will change into the language that you have chosen.

1. From the menu on the left choose the option ''about us''.
2. Click the option "check for updates".

From the menu on the left select the option "settings". There you can enter the desired details.

• User name: Enter here a user name, case sensitive and without spaces.
• Password: enter here your password.

Click "Okay" to activate the security.

From the menu on the left you can make the following selections:

• MY IP-CAMERAS: the initial screen foor your IP-cameras.
• SETTINGS: The settings for NetcamViewer Monitor.
• SUPPORT: Support via FAQ or e-mail.
• ABOUT US: Version information and update.

When you select the option ''settings'' you will arrive at this screen:

Here you can, among other things:

• Change the user name and password of the Monitor
• Change the default view
• Change various system settings.

From the menu on the left choose the option ''my IP-cameras''.
Using the + sign you can add a camera or a sequence of cameras to NetcamViewer Monitor.

For every additional camera you add a new tile becomes visible which contains mulitple functions:

• After a succesful connection to the camera the top half shows a still image from the camera.
• This image contains a start icon to show this camera on the display.
• When the camera is already displayed, the stop icon will be shown. In this way it is also immediately clear which camera is currently displayed on the screen.
• The bottom half of the tile shows the name of the camera.
• At the bottom of the tile the delete icon and the settings icon are shown. These are used to remove the camera from NetcamViewer Monitor or to change the settings.

You can reset NetcamViewer Monitor to the original factory default settings without username and password by entering the URL shown below in a web browser that is able to acces the unit. You need to disconnect the HDMI cable from the unit and NetcamViewer Monitor must be configured for display via HDMI.

http://[IP-ADRESS]/commands/hard-reset

Replace [IP-ADDRESS] with the IP address or host name of your NetcamViewer Monitor.

When succesful, NetcamViewer Monitor will restart and display its IP address on the monitor.

NOTE: YOU WILL LOSE ALL SETTINGS. THIS CANNOT BE UNDONE.

That is possible, you can do this by following these steps:

1. From the menu on the left choose the option ''settings''.
2. At the bottom of the page, under the heading ''System'', you will find the manual IP settings.
3. When you activate this you will find the following options where you can manually configure the IP-settings:

The default configuration for NetcamViewer Monitor is to receive its IP settings via DHCP.
You can always find the IP address and the host name where you can reach the unit on the monitor screen when no camera is being displayed.

If you prefer to give NetcamViewer Monitor a fixed IP address then you can enable this and enter the appropriate details and then click okay.

The easiest way to display images via NetcamViewer Monitor is to choose the camera brand and enter the IP address, username and password.

If this does not lead to the desired result, the following step-by-step plan can be used:

1. Make sure that the camera's password does not contain any special characters. Some characters may cause confusion resulting in no image being retrieved.

2. Check whether you can log in directly to the camera via the web browser with the specified username and password.

3. If the camera supports the Onvif protocol, see how to activate it on the camera. Sometimes a separate Onvif user has to be created. This is brand dependent. You can then select “Onvif” in the NetcamViewer Monitor under “brand”.

4. It is also possible to directly enter an RTSP URL. This can be done in the advanced settings when adding a camera.

• Find the camera's RTSP path on this site:

                https://www.ispyconnect.com/cameras

• For RTSP path, enter the entire image path: rtsp://<username>:<password>@<ipad_camera>:<rtsp port>/<image_path_to_the_stream>

In doing so, omit the various variables and the ">".

Example: rtsp://root:This email address is being protected from spambots. You need JavaScript enabled to view it.:554/video.h264

• The image path can also be tested in the program VLC (https://www.videolan.org/vlc/). If the stream from the camera doesn't play in there, it won't work in NetcamViewer Monitor either.

• If the camera is not in the same network, both the HTTP port (usually 80, TCP) and the RTSP port (usually 554, TCP and UDP) in the router of the Internet connection at the camera must be forwarded to the camera. More info at https://portforward.com

• Some cameras support multiple channels, which must be configured in the camera. The NetcamViewer Monitor only supports H264 with a maximum resolution of FullHD (1920x1080) in single-view. For multi-view display, choose a lower resolution depending on the desired number of cameras in view (1/2 in dual and quad view and 1/3 in 6 or 9 view).

• NetcamViewer Monitor only supports MJPEG and H264 streams. Check if the camera also supports this.

• In order to display an image from the camera in the overview, the JPEG path can also be entered as an extra. This can be searched and constructed in the same way. The JPEG path can be tested in a web browser.

When your user name and/or password are not correct the lock symbol is displayed.

When you are configuring NetcamViewer Monitor from a somewhat slower device then it is possible that these pages are slow to load. To speed this up you can disable the animations and progress bar in the settings.

• If your question is not in the FAQ, then you can send us a message via email. In 'message' enter a description of you problem with as much detail as possible.
• Send debug data: by default, several configuration settings are included with this message, which will help us to solve your problem. If you prefer not to send this information then you can turn that off.
• Send: After clicking the send button your default email application is opened to send your message and configuration settings via email.mations and progress bar in the settings.

• When it is not possible to establish a connection with the camera then this will be indicated in the top half of the camera tile instead of a still image from the camera.
• When the autorisation credentials are not correct then this will be indicated in the top half of the camera tile instead of a still image from the camera.
• Make sure that the settings for the camera are correct. In particular check the details such as IP address, port and the selected brand of camera.

Change HDMI mode via API:

Standard the communication between the TV or monitor and the NetcamViewer Monitor takes place via the HDMI cable.

If the automatic settings are not correct it is possible to change them via the API HDMI mode.

API:

http://[IPADRES]/commands/set-hdmi/[GROUP]-[MODUS]

The default state of the NetcamViewer Monitor is set to group 0: auto detect. The groups (if group 1 or 2 is specified) must be used together with the appropriate mode.

The most common group is 1 (CEA).

The most common resolutions are 1080p and 720p, both on 60Hz.

This results in the following common API commands:

http://[IPADRESS]/commands/set-hdmi/1-16 (1080p)

http://[IPADRESS]/commands/set-hdmi/1-4 (for 720p)

Afterwards the NetcamViewer Monitor will restart.

A complete list of groups and modes you will find at the end of this article.

Other HDMI API commands:

Information about the connected monitor or TV can be retrieved with the command below (if there is no multi view displayed)

http://[IPADRES]/commands/get-display-properties

Use the modes 'preferred' or 'native'.

Reset settings to automatically hdmi:

http://[IPADRES]/commands/reset-display-settings

Tip: PAL countries were historically 50Hz and NTSC countries 60Hz. However all newer HDMI tvs standard will be 60Hz.

HDMI groups and modi:

Modi Group1 (CEA)

Modi Group 2 (DMT)

This can be cause by a number of things, please check the following settings to resolve this issue.

1. Confirm that your maximum camera resolution is not set above the maximum of 1920 x 1080p

2. Confirm that you are using the correct camera login credentials in the NCV-monitor and that the user has administrator rights in the camera.

3. Confirm the set streaming codec is set to either MJPEG or H.264.

4. Check the camera manufacturers website for the correct http/rtsp ports.

5. If using the advanced method of adding a camera make sure to look up the correct way to create a RTSP link for your specific camera model and brand.

NetcamViewer Monitor supports the implementation of various functions via a simple HTTP command. THis way a connection can be established between NetcamViewer Monitor and external equipment such as camera I/O's, Network I/O's or home automation equipment.

In the explanation of the API of NetcamViewer Monitor we assume that you already have the IP address or hostname.

Perform a HTTP command:

http://[IPADRES]/commands/[ACTION]/[PARAM]

Available HTTP API Commands: